Starting tomorrow, Tuesday 19 August, The rules of telemarketing in Italy change. According to the new provisions of the Authority for the guarantees in communications (AGCOM), a block will be introduced for phone calls that use false Italian numbers, often used by the call centers to make themselves unrecognizable in the eyes of users.
What changes concretely? Thanks to this resolution, national operators who receive calls from abroad will have the obligation to intercept and Block all the calls that show a false Italian fixed number.
The goal is drastically reduce those unwanted calls That arrive at any time of the day, and sometimes also of the night, often with numbers that seem local but that actually hide foreign operators.
The measure therefore aims to directly contrast the phenomenon of spoofingthat is, the practice of masking the identity of the caller using fictitious numbers. It is a widespread strategy among many call centers, which in this way try to get around the blocks and increase the chances of the user to respond. With the new rules, at least on paper, these calls should be significantly reduced.
What to expect
From Tuesday 19 August we will finally be able to breathe a little respite from the scamconate calls that split as premises, but it is realistic to think that the call centers will find some other tricks to continue to tart us. Foreign numbers, VoIP telephony apps or more sophisticated techniques could continue to guarantee them the opportunity to contact users.
Therefore, a little personal attention remains and, if possible, the use of additional lock systems offered by telephone operators or dedicated apps.
The second phase of the provision
After this first phase that begins precisely tomorrow 19 August, starting From November 19th, the blockage will also concern calls from false furniture Italian numbers. This check is more complex, because it implies a real -time verification, it must in fact be ascertained whether the number really exists within a ministerial database, or that it is not actually in use in roaming abroad.
For further details, it is possible to consult resolution no. 106/25/Cons of AGCOM.
