Decathlon has initiated the recall of a batch of the 30g Whey Protein Chocolate supplement due to the possible presence of foreign metal bodies. Consumers are encouraged to return it for a refund or replacement
The Ministry of Health has announced the recall of a product sold in Decathlon stores. This is a batch of the dietary supplement Whey Protein Chocolate. The reason for the recall concerns the possible presence of foreign metal bodies in the product, a risk that could cause physical harm to consumers.
Details about the affected product
The food supplement subject to the recall is the Whey Protein Chocolate 30 g which contains the following specifications:
This product, which belongs to the Decathlon brand protein line, was sold from 7 to 14 November 2024.
Decathlon has issued a very clear notice, which highlights the information necessary to easily identify the product and the affected batch. While the notice does not include the manufacturer and manufacturing facility, it does provide detailed guidance on how to locate the batch number on the packaging.
The alert will also be displayed in all stores until May 18, 2025.
What to do if you own the recalled product
Customers who have purchased the product are invited to immediately check the batch number specified on the packaging and, if it matches the one reported, they must promptly return it to any Decathlon store to obtain a full refund or a replacement with another unaffected batch in the recall.
Furthermore, for those who need further information, the company has made a customer service available which can be contacted via WhatsApp (+39 3399958787) or by calling +39 0399007550.
