Boom in customer reports Revolut who are experiencing problems using the application and accessing their accounts since approximately 8am this morning. In many cases, when trying to open the app, an error message appears with the words “Something went wrong”, accompanied by an invitation to try again later.
The malfunction prevents numerous users from viewing their balance, checking their movements and managing their money through the application. Furthermore, the difficulties are not limited toaccount accessbut also involve some of the main banking operations. Reports of inconveniences also come from Italy, where Revolut recently exceeded 5 million customers. On Downdetector, the platform that collects user reports relating to digital service malfunctions, there has been a rapid increase in notifications, with a peak of over 1,500 reports in less than an hour.
What doesn’t work on Revolut: from the app to card payments
The outage appears to involve various functions of the platform, as emerges from user reports and the information reported on the official page dedicated to the status of services.
The main problems encountered include:
It is not yet clear whether all customers are affected to the same extent or whether some services continue to function regularly for some users.
Revolut confirms the outage: technicians at work
Revolut has officially acknowledged the presence of technical problems that are compromising the functioning of multiple platform services. Through its communication channels, the digital bank explained that the engineering team has already intervened to identify and resolve the anomalies.
In a statement released on social media, customer support said: “We are currently experiencing a service outage impacting multiple features. Therefore, you may experience issues with our app. Our engineering team is actively working to restore full service as quickly as possible. We apologize for any inconvenience.”
The company then confirmed that this is a technical problem that affects several services and not just access to the application.
