From 12 November 2025 Ryanair passengers will be able to board the digital boarding card exclusively. The Irish company has decided to abandon the paper format completely, making the use of the app mandatory Myryanair To complete the check-in and generate the travel document. Initially the transition was scheduled for November 3, but the term was moved by a week to facilitate travelers after the holiday.
The digital turning point of the company
According to Ryanair, the choice represents “The last step of our digital transformation“, A path that has already led to the introduction of numerous functions to simplify the passenger experience. Currently, about 80% of customers already use the digital format, a figure that has encouraged the company to complete the transition. According to the Chief Marketing Officer Dara Brady, this novelty will allow a faster, smart and sustainable boarding, in line with what is already happening in sectors such as concerts and sporting events.
Criticisms of consumer associations
The decision, however, was not accepted without controversy. The main consumer associations have expressed concern for less accustomed travelers to technology. Assoupent reports that those who will not be able to present the digital card will have to pay a supplement of 55 euros for check-in at the airport, a figure that in some cases can exceed the cost of the ticket itself. A measure that, according to the president Gabriele Melluso, risks penalizing above all the elderly or who, for technical problems such as unloading or malfunctioning smartphone, will not be able to exhibit the document.
Codacons also expressed a negative judgment, defining the choice of Ryanair a measure “excessively coercive“The Association asks that at least a free alternative to those who cannot access digital tools, remembering that the transition to digital should be an inclusive path, not a penalty, according to the organization, must be maintained, it is necessary that passengers can obtain a paper boarding card at the airport without additional costs, especially in cases where the ticket has been purchased through intermediaries or in the absence of connection.
You may also be interested in:
